Last Updated: September 28, 2026
At Steel Crafting, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, contact us, or use our services.
1. Information We Collect
When you visit or purchase from Steel Crafting, we may collect information such as:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Order details and purchase history
- Information you provide when contacting our customer service
- Device, browser, IP address, and website usage information
- Information collected through cookies and similar technologies
We only collect information that is reasonably necessary to operate our store, process orders, provide customer support, improve our services, and comply with applicable legal requirements.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Process payments and provide transaction-related services
- Arrange shipping and delivery
- Send order confirmations and tracking information
- Communicate with you about your order
- Respond to customer service requests
- Improve our website, products, and shopping experience
- Detect and prevent fraud, abuse, or unauthorized transactions
- Send marketing communications where permitted by law and where required consent has been obtained
- Comply with applicable laws, regulations, and legal requests
3. Payment Information
Payments may be processed through third-party payment providers. Steel Crafting does not normally store complete payment card information on its own servers. Payment providers may collect and process payment information according to their own privacy policies and terms.
4. Shipping and Delivery
To fulfill your order, we may share necessary information, such as your name, shipping address, phone number, and order details, with shipping companies, fulfillment providers, suppliers, and other service providers involved in delivering your order.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep your shopping cart functioning
- Remember preferences
- Understand website traffic and usage
- Improve website performance
- Provide relevant marketing where permitted
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
6. Third-Party Services
We may use third-party services such as Shopify, payment processors, shipping providers, analytics services, advertising platforms, and other applications necessary to operate our business.
These third parties may process information according to their own privacy policies. We encourage customers to review the privacy policies of third-party services when appropriate.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, legal compliance, and other legitimate business purposes.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your information is used or shared
- Opt out of certain marketing communications
- Exercise other privacy rights available under applicable law
To make a privacy-related request, please contact us using the contact information below.
10. Marketing Communications
If you subscribe to our marketing communications, we may send you information about products, promotions, offers, or updates from Steel Crafting.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
11. International Customers
Steel Crafting may sell and ship products to customers in different countries. When you place an international order, your personal information may be processed or transferred to countries other than your own when necessary to process payments, fulfill orders, provide shipping, operate our website, or provide other services.
We take reasonable steps to handle personal information in accordance with applicable privacy requirements.
12. Children's Privacy
Our website is not intended for children who are below the minimum age required to independently provide personal information under applicable law. We do not knowingly collect personal information from children in violation of applicable law.
13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.